Close the loop on every piece of feedback
Collect, tag, and route customer feedback from every channel — then automate the surveys, digests, and follow-ups that keep users in the loop.
Automate your feedback loop
Relayform ships a rich set of tools that capture, understand, and answer customer feedback wherever it shows up.
Capture from every channel at once
Email, in-app forms, chat, and store reviews land in one inbox the moment they arrive — nothing gets lost in a side channel.
Analytics for every response
Track volume, sentiment, and close-rate per channel, and see which fixes actually moved the numbers.
Built-in AI tagging
Every message is tagged by theme and urgency as it arrives, so triage takes minutes instead of mornings.
Effortless collaboration
Assign threads, co-draft replies, and watch teammates work in real time — no copy-pasting between tools.
Know your loudest fans
See which customers respond most, who closes loops fastest, and where advocates are hiding in your inbox.
The right tool for every loop
Relayform comes with a purpose-built tool for each stage of the feedback cycle.
Survey automation
Trigger the right survey at the right moment — after a release, a support ticket, or thirty days of silence.
Cross-channel inbox
Read and answer feedback from every channel in one queue, with the customer's full history beside each thread.
Insights that name the fix
Themes are ranked by revenue at stake, so the roadmap conversation starts from evidence, not the loudest voice.
Workflow automations
Route bugs to engineering, praise to the wall, and churn risks to success — the moment they are tagged.
Used by teams that ship weekly
Relayform is run by product teams, founders, and support leads who answer their users fast.
Simple pricing
Plans for solo builders, growing startups, and enterprises with feedback at scale.
monthly
yearly
Hobby
$0 / month
For individuals trying the product
- All tools free for 14 days
- No credit card required
- Community support
- 1 feedback channel
Starter
$18 / month
For serious solo founders
- Everything in Hobby, plus
- 5 feedback channels
- AI tagging included
- Survey automation
- 99.9% uptime SLA
Growth
$29 / month
For small and mid-size teams
- Everything in Starter, plus
- Unlimited channels & seats
- Workflow automations
- Revenue-weighted insights
- Priority support
- Custom dashboards
Enterprise
Custom
For feedback at serious scale
- Everything in Growth, plus
- SSO and audit logs
- Residency options
- Dedicated success manager
Trusted by fast-moving teams
Frequently asked questions
Relayform is a customer-feedback automation platform: it collects feedback from every channel, tags it with AI, routes it to the right team, and automates the follow-up.
Email, in-app widgets, web forms, chat tools, app-store reviews, and CSV imports all land in the same inbox with the same tagging.
Yes. Surveys can run on a calendar or fire from triggers — a release shipping, a ticket closing, or a customer going quiet.
Every response feeds theme, sentiment, and close-rate dashboards, and insights are ranked by the revenue attached to the accounts asking.
Yes — the Hobby and Starter plans are built for solo founders and small teams, and every plan scales up without migration work.
Threads can be assigned, co-drafted, and commented on in real time, so a reply never waits on a handoff.
Every plan starts with 14 days of full access — no credit card required, and your data exports freely if you leave.
Connect one channel, invite your team, and Relayform starts tagging within minutes — most teams close their first loop the same day.
Start closing the loop with Relayform today
Relayform houses everything a team needs to hear its users and answer them — join 24,000+ product teams already in the loop.