Know where every parcel is before your customer asks

Parcelo pulls tracking events from every carrier you ship with into one live dashboard, flags the deliveries about to run late, and shows which lanes are quietly costing you money.

app.parcelo.example
Deliveries this week
4,286Parcels in transit
96.4%On-time rate
37At risk of delay
Order 18042Northwind PostOn time
Order 18041Velo ExpressDelay risk
Order 18039Corvid FreightDelivered

Your delivery numbers, all at one place

Every carrier, every order, every promise date, reconciled into a single view your whole team can act on.

One dashboard for sixty-plus carriers.

Every tracking event is normalized into the same timeline, whatever the carrier calls it. Stop keeping eleven tabs open to answer one "where is my order" email.

Lane and carrier scorecards.

Cost per parcel, on-time rate, and damage claims for every lane you ship. When a carrier slips for two weeks straight, you will see it before your reviews do.

Built for the whole team, not just ops.

Support sees delivery status next to the ticket, finance sees landed cost per order, and ops keeps the controls. Roles and seats are included on every plan.

Delay alerts before the complaint arrives.

Parcelo watches dwell time at every scan point and flags parcels likely to miss their promise date, so you can email the customer first instead of refunding later.

Your shipment data stays yours.

We never resell tracking data or benchmark you against competitors without consent. Export everything as CSV whenever you like, including on the day you leave.

Connected to your store in minutes.

Point Parcelo at your storefront and order system, map your carriers once, and the backfill starts immediately. Most teams see their first live dashboard within an hour.

See what shipping teams say about us

Our wall of love, straight from the teams who watch the dashboard every morning.

We refunded eleven late orders the week before we switched on Parcelo. The next month it was two, and both got an apology email before the customer noticed.
MK Mara KinselHead of Operations, Fernway Goods
The carrier scorecards paid for the subscription in the first quarter. We moved one lane to a cheaper carrier with a better on-time rate and nobody even noticed the change, except finance.
DO Dele OkaforLogistics Lead, Bramblehut
Support finally stopped asking ops where parcels are.
SV Sanne VermeerCustomer Care Manager, Loamworks
Our on-time rate went from a guess to a number on a wall. It was 91.2 percent. Now it is 96.8, and everyone knows exactly which lane moved it.
RT Ruben TallyFounder, Quietpine Supply
Setup genuinely took one afternoon. The backfill pulled ninety days of history, so our first weekly review had real trends in it, not placeholders.
IC Ines CalderaE-commerce Director, Marlow & Finch
It is the first tab I open every morning, before email.
JH Jonas HartvigCOO, Perch Studio

Pricing that scales with your parcels

Every plan includes every carrier and unlimited seats. You only pay for shipment volume, and yearly billing takes two months off.

Starter

For a single storefront finding its feet

$12/mo

Get started
  • Up to 500 shipments a month

  • All carriers, one dashboard

  • 90 days of history

  • Email support

Pro

For growing brands that live in the numbers

$39/mo

Get started
  • Everything in Starter

  • Up to 10,000 shipments a month

  • Delay predictions and alerts

  • Lane and carrier scorecards

  • Two years of history

  • Priority support

Scale

For high-volume brands and agencies

$89/mo

Get started
  • Everything in Pro

  • Unlimited shipments

  • Multi-store and agency workspaces

  • CSV and warehouse exports

Stop refunding parcels you could have saved

Tell us which carriers you ship with and we will show your own delivery numbers inside Parcelo, usually within a day.

Contact us