Ask clearly
- Name the situation
- Listen to the people
- Separate facts from guesses
- Choose one question
Turn an uncertain challenge into a useful first experiment.
Agree on a question worth asking.
00–25 minMake a rough idea visible.
25–60 minDecide what to test next.
60–90 minMake the question clear enough that the next step becomes small.
Describe what is happening, who is involved and where the uncertainty begins.
Frame one question that a small experiment can help the group understand.
Hear the context before choosing a direction.
Make enough to support a useful conversation.
Compare what the group notices and decide.
Place alternatives side by side so the group can compare a concrete choice instead of an abstract preference.
A simple paper model gives people something specific to question, move and improve together.
Show what changed and which question remains open.
Use the test to improve the next decision, not to defend the first idea.
Look for moments when people pause, improvise or explain the same difficulty in different ways.
Separate what you observed from what you think it means. Then choose a small follow-up that can clarify the difference.
Helps the group stay close to the learning question.
Illustrative workshop roleTurns an idea into something the group can examine.
Illustrative workshop roleRecords what happens before drawing conclusions.
Illustrative workshop roleBrings different interpretations into one useful conversation.
Illustrative workshop roleUse a believable frame to explore scale, attention and viewing distance.
Keep the question clear. Make the next step small.