1,240
Field guide
Checklists saved for weekend walks.
Trailhead Commons
Q1 community report
How useful stories turned followers into returning members.
Trailhead Commons
Three chapters, each ending in one decision.
01What happened
02What worked
03What’s next
Trailhead Commons
38 fewer posts, each answering a member question.
Repeat participation was the strongest signal.
Trailhead Commons
+24%
Returning readers
6.8%
Meaningful engagement
1,240
Saved field guides
Illustrative quarter-over-quarter figures
Trailhead Commons
Share of 3,180 actions
Saves led: guides became tools for the next walk.
Trailhead Commons
1,240
Field guide
Checklists saved for weekend walks.
412
First-trip story
Replies from members sharing their own worries.
5.2k
One question
Expert answers reached members without paid promotion.
Trailhead Commons
Judge each channel by the job it was given.
| Channel | Job | Engagement |
|---|---|---|
| Bring people back | 8.4% | |
| Short video | Spark curiosity | 5.9% |
| Discussion group | Answer real questions | 10.2% |
Illustrative engagement rates
Trailhead Commons
Keep the calendar simple enough for three volunteers.
The challenge
More posts diluted every useful idea.
The response
One theme a week, one clear action.
Trailhead Commons
01
New guide format
Pocket audio walk · Maya · May 15
02
Member interviews
Five returning members · Theo · May 30
03
Monthly scorecard
Same three signals · from June 4